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- Liaising with multiple customers and suppliers within global IT industry - Understanding the business model within Supply Chain industry / ITSM and ensuring the SLA compliance - Multiple communications with vendors and customers via various technology channels - Update the existing databases with changes and the status of each customer -Basic computer knowledge/technological skills- the person should be adept in using search tools, browsers and also email features; attaching files to correspondence, utilizing tracking and management features - Ability to comprehend, captures well as interpret basic customer information - Analyze the various parts of a problem properly and develop logical solutions - Attention to detail
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