| Industry: |
Information Technology |
| Functional Area: |
Client Services & Customer Support |
| Total Position: |
2 |
| Job Type: |
Full Time/Permanent ( secondshift )
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| Job Location: |
Rawalpindi, Pakistan |
| Gender: |
Doesn't Matter |
| Age: |
20 - 35 Year |
| Minimum Education: |
Bachelor's Degree |
| Degree Title: |
BBA/ MBA |
| Career Level: |
Entry Level |
| Minimum Experience: |
1 Year (Fresh - 3 Years(Fresh graduates or candidates with 1 to 2 years of Customer Services/Sales experience are required)) |
| Require Travel: |
Not Required |
| Apply By: |
Aug 11, 2012 |
| Job Posting Date: |
Jul 11, 2012 |
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| Job Description: |
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Main Responsibilities:
- To make calls to the customers in order to collect information.
- Follow up with all potential customers who have shown interest in company products and services and close the sale at earliest
- Answers questions and provides assistance to potential and current customers.
- To provide feedback to supervisors on important issues/problems cited by the customers
- To take ownership and ensure resolution of customer complaints
- Follow up on all cases cited by the customer as first interface
- Ensure proper behavior/discipline/grooming/punctuality as per the requirements and image of the company
Required Skills
- Excellent customer handling skills
- Selling and negotiation skills
- Strong MS Office skills
- People and service orientation
- Proactive approach
- Strong Interpersonal skills
- Stress Management
- Excellent Spoken English
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| Skills Required: |
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Programming
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