Purpose of Job:

• To undertake a range of delegated tasks and responsibilities of an interpersonal, secretarial and administrative nature in order:

• To undertake a planned programme of reception tasks and responsibilities.
• To greet, register and welcome visitors and assist them as appropriate.
• To co-ordinate arrangements for visits of families, individuals and groups.
• To facilitate the School/College communication process.
• To contribute proactively to the School/College operational procedures and policies.
• To provide appropriate support to pupils families, visitors and staff.
• To process reprographic requirements.

Duties:

Key Reception Tasks

• Answer the main telephone lines and act as a message point.
• Receive, welcome and register all visitors to the School.
• Receive and process internal mail each day.
• Receive and forward deliveries of goods to Heads of Department.
• Deal with all aspects of pupil and student transport.
• To redirect and/or process, as necessary, any mail or enquiries received.
• Assist with display in the Reception area.
• Provide refreshments for visitors and others as requested.
• Record outgoing mail each day.
• Produce and distribute the weekly staff bulletin information sheet.
• Assist with external mailings and bulk internal distributions as directed by Line Manager.
• Log and file accident/ incident forms.
• Complete potential pupil forms.
• Carry out any other duties that may from time-to-time be requested by the employer.
• Positively promote Equality of Opportunity to colleagues, partners and the wider community.

Qualities:

• Maintain high personal standards of confidentiality, dress and professional behaviour.
• To be competent in the use of enabling technology including word processing.
• Possess the capacity to undertake successfully the job purpose and duties previously stated, and to interact positively on a professional level with colleagues in maintaining productive working relationships.
• Undertake appropriate courses of training as determined by way of the Annual Professional Development Review and other appraisals.

· This job description does not define in detail all duties and responsibilities of the post. These will be reviewed annually and any modifications will be in consultation with the post hold.