Posted Sep 01, 2014 1 views
Aunzton Communications UK is seeking result-oriented candidates, who can work under pressure independently and within team, for the positions of Call Center Representative.
Ideal candidates should be quick learners with strong communication and analytical skills. Individuals must be fluent in English speaking with a neutral or British accent.
Fresh candidates are also encouraged to apply. Aunzton Communications UK is a UK Based company.
Full training will be provided
Duties and Responsibilities:
- Making outbound calls to international customers.
- Filling on line applications of customers.
- Identifying problems and offering solutions to customers over the phone.
- Fulfilling daily targets given by company .
- Understand the impact of attitude in handling calls professionally
- Apply the proper telephone etiquette to satisfy various customer situations.
- Meets commitments to customers
- Other duties as assigned.
- Shift Timmings: 2.00 pm to 10.30 pm
Skills
- Must have excellent capability of learning and serving
- Excellent English communication skills
- Long term stable job applicants
- British Accent (preferred)
- Ability to work in Night Shift.
- Familiar with MS Office and Internet Browsing
- Dependable & hard working
Applicants with good accent and communication skills will be preferred.
Listening : Active listening skills to understand customer needs quickly
Good interpersonal skills
Job Details
Aunzton Communications
Aunzton is a data and direct marketing company that develops marketing solutions for new, unusual or established markets. We provide innovative, proven marketing solutions to many of the UK 's largest companies and have established an enviable reputation as a market leader in targeted data, lead generation. We take inbound and make outbound calls. Process: We carry out an initial meeting with you, spending time to find out about your product, key customers, ideal market and unique selling points. We then discuss with you the potential customers to target and source a list of companies to call We call the agreed number of days each month and provide details of appointments that we have made. During this time we manage the follow ups, emails and call backs as required At the end of each agreed period we provide a detailed list of the results achieved and the appointments, and warm prospects identified during the calling At the end of the campaign we are happy to pass on all the information we have collected for you to use in future marketing strategies In short: We manage the entire lead generation process so your sales team can focus on closing business with the customer you want.
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