Please turn on your javascript Global Sales Executive Job, Islamabad, Rawalpindi, Call Box - ROZEE.PK

Global Sales Executive

Call Box

Multiple Cities, Pakistan

Posted 4 days ago 195 views

PKR. 15,000 - 30,000/Month

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Job Description

We are looking for a customer-oriented service representativeand resolve any emerging problems that our clients might face with accuracy and efficiency.

The target is to ensure excellent service standards and maintain high customer satisfaction.

Responsibilities

  • Effectively manage large amounts of incoming calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships of trust through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/team sales targets and call handling quotas
  • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Requirements

  • Proven customer support experience
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritise, and manage time effectively
  • High school degree

Skills

Certified Service Representative (CSR)

Job Details

Industry:
BPO
Functional Area:
Total Positions:
14 Posts
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Gender:
No Preference
Age:
15 - 30 Years
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Experience:
Fresh - 4 Years
Apply Before:
Oct 20, 2016
Posting Date:
Sep 21, 2016
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Call Box

BPO · 11-50 employees - Islamabad, Rawalpindi

CALL BOX BPO (CBB), is a Business Process Outsourcing (BPO) company with over sixteen years of relevant experience in the call center industry, we possess expertise in outbound call center services. Our professional team can help your business to create more quality leads that converts them into v ...Read More

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