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Global Sales Executive
Posted 4 days ago 195 views
PKR. 15,000 - 30,000/Month
We are looking for a customer-oriented service representativeand resolve any emerging problems that our clients might face with accuracy and efficiency.
The target is to ensure excellent service standards and maintain high customer satisfaction.
Effectively manage large amounts of incoming calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships of trust through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/team sales targets and call handling quotas Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers
Proven customer support experience Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritise, and manage time effectively High school degree
Certified Service Representative (CSR)
First Shift (Day)
Fresh - 4 Years
Oct 20, 2016
Sep 21, 2016
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BPO · 11-50 employees - Islamabad, Rawalpindi
CALL BOX BPO (CBB), is a Business Process Outsourcing (BPO) company with over sixteen years of relevant experience in the call center industry, we possess expertise in outbound call center services. Our professional team can help your business to create more quality leads that converts them into v ... Read More
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