Administration / IT Officer

Position specific

Information Technology:

• IT Infrastructure Maintenance & Setup, Official Email Setup & backups;
• Installs and configures Official computer systems;
• Troubleshoots and fixes hardware/software issues of computer and other network devices;
• Troubleshoots LAN / WAN and network to ensure complete functionality;
• Works closely with Web Master and IT team in UK Office to email configurations;

• Peshawar office Generator Refuelling & logistics of its maintenance.
• Assist in organizing activities such as meetings, travel, staff (national/international) accommodation, programme printing material, hotel booking for workshops/conferences etc.
• Prepare and update the inventory record on monthly basis for Peshawar office.
• Timely submission of all invoices (including utilities bills) with complete supporting to finance department.
• Maintenance of office equipment, including copier, fax machine, multimedia etc.
• Organise, maintain and tidy the office area, equipment and staff guest rooms.
• Monthly office supplies stock management.
• Prepare and update Fixed Asset Register including preparation of GRN.
• Act as the main point of contact for visitors and callers.
• Maintenance of office guest rooms.
• Perform any other tasks as required by line manager.

• Adhere to all security advice from National Risk Manager Pakistan and the Coffey International Development HSSE Manager.
• Adhere to Coffey International Policies and Procedures as outlined in the Programme Operations Manual.
• Submit all technical outputs for peer review prior to client submission in accordance with Coffey International Development’s quality assurance procedures.
• Report in advance possible resourcing decisions and/or any procurement to the Programme Manager to ensure all programme costs are properly supported within the PSP budget.
• Engage in the activities of the Programme Management Team and contribute to the progression of the programme, to ensure delivery of project outputs and outcomes in line with the PSP log-frame. This will involve routine whole-of-project meetings (each week) to undertake detailed review of progress against the log-frame, adjusting workplans and resourcing on an ongoing basis to remain on track.
• Undertake other activities reasonably requested by the Team Leader, Programme Management Team, or by the client (DFID) through the Project Director for the successful accomplishment of the programme’s immediate objectives.
• Adhere to Coffey behaviours with Safety at the core: Integrity; Collaboration; Delivery; Ingenuity; Respect; Intelligent Risk

• Degree in management sciences with information technology or a field of relevance.
• Demonstrated experience of at-least 1 to 2 years in IT networking and system deployment
• Demonstrated knowledge of IT Troubleshooting
• Proven experience working with large organizations
• Demonstrated experience of 4 to 5 years in IT and administrative support.
• Advanced communication skills, including active listening skills and excellent written communication.
• Exceptional interpersonal and skills and an ability to work collegially with team members and stakeholders.
• Ability to think clearly and logically.
• Ability to allocate and review priorities to meet deadlines.
• Flexibility in approach and an ability to adapt to varying demands.
• Proven skills in problem identification and resolution.
• An ability to translate high-level objectives into action planning.
• Proven ability to live and work in conflict affected and/ or hostile
• Working knowledge of the Microsoft Office suite.

• Pushtoo Language
• Previous experience working in Pakistan/ the region.
• Specific software skills.
• Previous experience working in DFID/donor funding environments.

• Individuals are ineligible to be engaged for positions on PSP where they have been:
• Engaged, in service or in any manner whatsoever connected with any intelligence agency or regular professional armed forces;
• Refused entry in Pakistan at a port of entry, or
• Deported from or asked to leave Pakistan by any Pakistan governmental authority.

Background information
Poor governance and lack of access to security and justice in Khyber Pakhtunkhwa (KP) and Federally Administered Tribal Areas (FATA) are undermining political stability in Pakistan and hindering progress towards the Millennium Development Goals (MDGs).
DFID’s 2011 Country Governance Analysis identifies declining governance indicators, including access to justice, as drivers of instability and underdevelopment in Pakistan, but notably in KP and FATA.
Since the Government of Pakistan (GOP) completed its Post-Crisis Needs Assessment – Khyber Pakhtunkhwa & Federally Administered Tribal Areas (PCNA) in 2010, Pakistan has remained in a state of crisis. The crisis drivers identified by the PCNA include a systemic failure to protect basic rights, a lack of accountability of the administrative system, minimal avenues for participation of civil society in public affairs and substantial weaknesses in governance and rule of law that created space for militants to claim to deliver speedier justice. There is a fundamental lack of trust in the capacity of existing institutions to deliver services fairly and address needs. Corruption is a further driver of the crisis
PSP Aims & Objectives
Peacebuilding Support to the PCNA Pakistan (PSP) aims to implement the PCNA in order to improve trust in the state to help counter support for militancy. The programme will improve security, justice and governance service provision and enable citizens to exercise their rights. The PSP aims to lead to increased stability and therefore more progress towards the MDGs.
Programme Overview
The programme will support:

• Output 2 – Strengthened Rule of Law (Security & Justice) in KP
• Output 3 – Two-way communications between the state and the people

These outputs will be supported by rigorous monitoring and evaluation and research. They will be delivered using a modular ‘projects’ approach, in which successful interventions can be scaled up or rolled out to new target areas and unsuccessful interventions can be scaled down or shut off completely.
PSP will improve security, justice and representative governance through a combined supply and demand approach that:

• Strengthens service delivery through institutional development
• Enables citizens to engage with the state and articulate their demands through legal empowerment and improved communication channels
• Supports local community led security and justice provision to increase access
• Uses communication to improve relations between people and the state but also to put pressure on the state to be accountable and transparent.

Cross-cutting issues such as conflict, gender and human rights
To achieve its objectives, the programme will:

• Use a conflict sensitive approach
• Address gender inequality
• Address human rights as a conflict driver
• Use political engagement as an enabler

Output/ Team Overview
Insert output or team overview