The CureMD Client Services Analyst’s help analyze and support complex implementation and application issues in the clinical, operational and billing aspects of CureMD solution and accompanying services.
This individual will be engaged in aggressive hands on learning of the CureMD products and services, industry standards, interoperability opportunities to deliver top quality client relationship management. Responsibilities include client communication, project management, implementation, training, consulting as well as go-live support.
Handle customer communication (phone and email) in order to analyze and resolve client issues, provide training, handle and escalate complaints. Serve as single point of contact for project management, and issue escalation. Provide physician and staff training, webinars, consulting, and operational guidance. Adherence to standard operating procedures, company policies and guidelines.
CureMD’s revolutionary technology simplifies decision making, streamlines operations and ensures compliance to industry standards and best practices, ultimately saving time and effort to maximize value and returns. Established in 1997, CureMD is head quartered in New York with operations in fifty ...Read More