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Job Description

  • Perform routine monitoring and maintenance of network infrastructure.
  • Diagnose and escalate network issues & coordinate with various stakeholders such as Engineering team, field support team, upstream and LDIs to resolve them.
  • Ensure closure of issues via email/phone correspondence with various stakeholders.
  • Proactively identify, diagnose, analyze and troubleshoot issues with IP/Data/MPLS VPN customers.
  • Carry out activation, configuration and programming of various network databases to ensure service provisioning to customers.
  • Install new hardware or components, while ensuring integration with existing network systems.
  • Analyze the processes and recommend improvements.
  • Document issues and solutions into central repository.
  • Work with and mentor team members through professional behavior and knowledge sharing.
  • Update internal system to ensure timely and updated communication.
  • Analyze Syslog messages to identify and resolve problems quickly.

Job Requirements:

  • Bachelor’s Degree in Engineering or similar
  • 2 to 3 years of network monitoring, support and administration experience, preferably from ISP industry.
  • Understanding of technologies like VLSM, Static routing, OSPF, BGP, RIP, MPLS, Metro Ethernet, Layer2 switching, tunneling protocols etc.
  • Certifications: CCNA/CCNP R&S preferred
  • Networking: OSI Layer, Knowledge of Switches, Routers, LAN (Switching), WAN (GRE), TCP/IP Suite & UDP
  • Excellent written and verbal communication skills with a focused and result oriented personality
  • Ability to work in teams and independently with professional attitude and excellent analytical problem solving skills.
  • Expertise on Linux/Unix will be preferred.
  • Willing to work in shifts in a 24×7 environment

Job Details

Functional Area:
Total Positions:
6 Posts
Job Shift:
Rotating
Job Type:
Full Time/Permanent
Department:
Network Operations Center (NOC)
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Degree Title:
Engineering or Similar
Career Level:
Experienced Professional
Experience:
1 Year - 2 Years (network monitoring, support and administration experience, preferably from ISP industry)
Apply Before:
Oct 07, 2016
Posting Date:
Sep 07, 2016
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Cyber Internet Services (Pvt.) Limited

Telecommunication/ISP · 301-600 employees - Islamabad

Cyber Internet Services Private Limited (CYBERNET) is a leading Internet and Data Communication Network Service Provider in Pakistan. Established in 1997, as a Lakson Group Company, CYBERNET focuses on providing specialized solutions for different enterprise verticals with end to end solutions inclu ...Read More

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