Posted May 17, 2016
- Atending customers to introduce products and services using our fully automated computer telephony and database management systems.
- Attending inbound and outbound calls depending on the query.
- Satisfying the customer and answering all the questions.
- Resolve client issues, requests in an efficient and quick manner.
- Data validation and data entry whenever required.
- Meeting SLA (Service Level Agreement) requirements.
- Meeting QA (Quality Assurance) standards.
- Adhering to schedule.
- Prior call center experience would be preferred.
- Good communication skills
- Language fluency preferably bilingual (Urdu & English)
- Polite and caring to handle customer's queries
- Strong interpersonal skills, team spirit, positive attitude
- Should have computer/typing literacy
Job Details
Dany Technologies
Dany Technologies is renowned because of its efforts in providing latest IT based products in Pakistan. Our participation in providing of quality equipments is reasonable price and on right time makes us the market leaders. Dany could best understand customer's needs and efficiently provide the most effective computing solutions to meet those needs. Dany technology has the strong foothold in the local as well as the regional market. Our brand like Audionic and Bang are highly demanded in the market. We help our clients understand their computer systems better by using every day language. We build long-term partnership with our clients by focusing in their individual needs. Strategic partnership with a professional companies with a international repute and supplemented by an in-house technically strong and dedicated team of professionals, supported by developmental environment and tools makes us competitive.
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