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Branch Manager Customer Service

Dawlance Group of Companies

Multiple Cities, Pakistan

Posted Sep 19, 2016 2886 views

PKR. 70,000 - 80,000/Month

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Job Description

Our Vision: Make Dawlance A Global Brand By Practicing Reliability: Make Pakistan Proud Of Us Mission is to achieve VISION without compromising our core value of RELIABILITY.

Our Mission

Our mission is to achieve VISION without compromising our core value of RELIABILITY.

KEY RESPONSIBILITIES: The key deliverable for this position are:

  • Manage all after sale service complaints and resolve them as per the standard timeline.
  • Visit dealer on regular basis and ensure that all the dealer related problems are being solved timely.
  • Maintain good relations with customers and provide them satisfactory services within policy framework.
  • Identify new potential business areas for Spare Parts Sales.
  • Increase of part sales and expansion of part dealers’ network in the assigned territory.Maintain proper inventory of parts for smooth operation of branch
  • Control warranty cost & expenses and ensure profitability.

Job Details

Industry:
Total Positions:
2 Posts
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Department:
After Sales Service
Job Location:
Gender:
Male
Minimum Education:
Bachelors
Degree Title:
B.E Mechanical / Industrial Manufacturing
Career Level:
Experienced Professional
Minimum Experience:
4 Years (Automobile & Manufacturing)
Work Permit:
Pakistan
Apply Before:
Oct 03, 2016
Posting Date:
Sep 19, 2016
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Dawlance Group of Companies

Manufacturing - Jehlum,Sahiwal

Dawlance is the no.1 home appliances brand of Pakistan. We started our operation in 1980 with the production of refrigerators.Today we are the proud manufacturers of Refrigerators, Washing Machines, Vertical & Chest Freezers, Split AC & Microwave Ovens, have 3 production facilities, have the largest ...Read More