Please turn on your javascript Branch Manager Customer Service Job, Lahore, Jhelum, Sahiwal, Dawlance Group of Companies - ROZEE.PK

Apply For This Job

Close
or

Job Description

  • Manage all after sale service complaints and resolve them as per the standard timeline
  • Visit dealer on regular basis and ensure that all the dealer related problems are being solved timely
  • Maintain good relations with customers and provide them satisfactory services within policy framework
  • Identify new potential business areas and increase revenue
  • Increase of part sales and expansion of part dealers network in the region
  • Maintain proper inventory of parts for smooth operation of branch
  • Manage customer feedback system by calling up sample groups
  • Develop and train staff and contract workshops for better productivity and future challenges

Skills

The candidate should possess a very good understanding of the Servicing Industry with focus on Customer Service, Quality, Planning, etc. candidate should also posses a dynamic and teamwork approach along with selling skills.

Job Details

Industry:
Functional Area:
Total Positions:
3 Posts
Department:
After Sales Service
Job Location:
Gender:
Male
Age:
30 - 45 Years
Minimum Education:
Bachelors
Degree Title:
BE degree will be an added advantage + MBA
Career Level:
Manager
Minimum Experience:
Doesn't Matter
Apply Before:
May 31, 2011
Posting Date:
Apr 05, 2011
Show fewer details Read full job description

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your Alpha!
Try Rozee Premium

Dawlance Group of Companies

Consumer Durables - Lahore, Jhelum, Sahiwal

Dawlance is the no.1 home appliances brand of Pakistan. We started our operation in 1980 with the production of refrigerators.Today we are the proud manufacturers of Refrigerators, Washing Machines, Vertical & Chest Freezers, Split AC & Microwave Ovens, have 3 production facilities, have the largest ...Read More