Manage all after sale service complaints and resolve them as per the standard timeline
Visit dealer on regular basis and ensure that all the dealer related problems are being solved timely
Maintain good relations with customers and provide them satisfactory services within policy framework
Identify new potential business areas and increase revenue
Increase of part sales and expansion of part dealers network in the region
Maintain proper inventory of parts for smooth operation of branch
Manage customer feedback system by calling up sample groups
Develop and train staff and contract workshops for better productivity and future challenges
The candidate should possess a very good understanding of the Servicing Industry with focus on Customer Service, Quality, Planning, etc. candidate should also posses a dynamic and teamwork approach along with selling skills.
Dawlance is the no.1 home appliances brand of Pakistan.
We started our operation in 1980 with the production of refrigerators.Today we are the proud manufacturers of Refrigerators, Washing Machines, Vertical & Chest Freezers, Split AC & Microwave Ovens, have 3 production facilities, have the largest ...Read More