•  Responsible for providing quality sales and customer support services through inbound and outbound calls, live chat and emails on the basis of provided guidelines.
  • Providing quality (B2B) sales and after sales support /services through live and Non-live mediums.
  • Monitoring market trends and developing long term relationships with key clients, attending client meetings with individual members of the sales team, providing feedback and closing critical sales deals.
  • Resolving customer disputes, maintaining excellent client relationships.
  • Prioritizing sales activities and client contact schedule to optimize sales initiatives and achieve stated business objectives.
  • Maximizing sales opportunities across existing client.
  • Handling offshore client queries via phone call/email/ticketing system and live chat.
  • Keeping track of orders and monitoring of design projects.
  • Finding upgrades/up sell opportunities Keeping record of all deliveries and ensuring that project deliverable are sent to client on time.
  • Payment verification's and billing related concerns.
  • Responsible for achieving targets.

Strong knowledge of the following areas:

  • Web Design & Development
  •  Mobile Application Development
  •   Internet Marketing (SEO / PPC / SEM/ SMM)
  •  Blogs / Forums
  •   ERP and CRM
  •  Software Web and Applications
  •  Logo Design / Graphics / Animations

Job Details

Industry:
BPO
Total Positions:
10 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
SMCH Shahrah-e-Faisal, Karachi, Pakistan
Gender:
Male
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Experience:
2 Years - 3 Years
Apply Before:
Nov 16, 2016
Posting Date:
Oct 04, 2016

Digitonics Labs

BPO · 11-50 employees - Karachi

Digital Media House

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