Posted May 02, 2016 4 views
- Directs the needs assessment for training and staff development to enhance the effectiveness of employee performance in achieving the goals and objectives of the company.
- Identifies/incorporates best practices and lessons learned into program plans.
- Provides a broad range of consultative services to all levels of employees regarding policies and procedures.
- Facilitates communication among employees and management. May guide managers and employees on problem solving, dispute resolution, regulatory compliance and litigation avoidance.
- Provides expertise in strategy development and execution, planning, and facilitation of employee relations efforts.
- Assists with planning, implementation, and ongoing maintenance of labor relations, employee relations, equal employment opportunity, diversity, and compensation programs.
- Consults with management and employees on equal employment opportunity issues and charges.
- Designs and develops HR training programs for management and employees. Develops and maintains instructional programs.
- Develops learning activities, audio-visual materials, instructor guides, and lesson plans.
- Reviews evaluations of training courses, objectives, and accomplishments.
- Makes assessments of effectiveness of training in terms of employee accomplishments and performance.
- Trains employees on HR issues and practices. Presents course materials.
- Consults with management on performance, organizational, and leadership matters. Conducts needs assessments to determine measures required to enhance employee job performance and overall company performance.
Competencies
- Human Resources Capacity.
- Strategic Thinking.
- Customer/Client Focus.
- Communication Proficiency.
Skills
Identifies/incorporates best practices and lessons learned into program plans.
Provides a broad range of consultative services to all levels of employees regarding policies and procedures.
Facilitates communication among employees and management. May guide managers and employees on problem solving, dispute resolution, regulatory compliance and litigation avoidance.
Provides expertise in strategy development and execution, planning, and facilitation of employee relations efforts.
Assists with planning, implementation, and ongoing maintenance of labor relations, employee relations, equal employment opportunity, diversity, and compensation programs.
Consults with management and employees on equal employment opportunity issues and charges.
Designs and develops HR training programs for management and employees. Develops and maintains instructional programs.
Develops learning activities, audio-visual materials, instructor guides, and lesson plans.
Reviews evaluations of training courses, objectives, and accomplishments.
Makes assessments of effectiveness of training in terms of employee accomplishments and performance.
Trains employees on HR issues and practices. Presents course materials.
Consults with management on performance, organizational, and leadership matters. Conducts needs assessments to determine measures required to enhance employee job performance and overall company performance.
Competencies
Human Resources Capacity.
Strategic Thinking.
Customer/Client Focus.
Communication Proficiency.
- See more at: https://www.shrm.org/templatestools/samples/jobdescriptions/pages/cms_001454.aspx#sthash.L3HweZYC.dpuf
Job Details
Business process outsourcing (BPO) contains the transmission of processes along with the connected operational activities and responsibilities, to a third party with at least a guaranteed equal service level and where the client contains a solid grip over the, activities of the vendor for mutual long term achievement. BPO is positively related to the search for more competent organizational designs: Cost decrease, output growth and inventive abilities. Hence, a source for strategic advantage. Esquare provides services and solutions for a wide range of industries and specialized functions. This business process is consisting of, Such as Hiring, Training, Call center operations, sales distribution, payroll processing and end to end telesales process. We effectively and efficiently deliver training in sales, customer service, hospitality and English language. We are ideally placed to perform these tasks because we have rich experience of working among as a decision makers and key performing managers. Our business savvy prompted us to start off our own ventures for some years back and now we are envy, to our competitors in this industry. At Esquare services we are ready to share your tasks with you and we work as extended arm and wings of your organization, with same consciousness towards quality of services as you would be thinking off. We only can show the best possible way, and its up to you how to fly. That's why we says "Collaborate and strengthen" and let us take care of your business.
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