Customer Services Representative Job, Lahore, Fatima Group


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Customer Services Representative
Fatima Group, Lahore

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Job Detail

Industry:	Agriculture/Fertilizer/Pesticide
Functional Area:	Customer Support
Total Position:	1
Job Type:	Contract ( 1 Year )
Department:	HR
Job Location:	Lahore, Pakistan
Gender:	Doesn't Matter
Minimum Education:	Bachelor's Degree
Career Level:	Experienced (Non-Manager)
Required Experience:	1 Year - 5 Years
Apply By:	Jun 15, 2012
Job Posting Date:	Mar 15, 2012

Job Description:

Take Customer calls

Raise Query/Complaint tickets

Provide necessary information

Follow up on Queries/complaints

Closing complaints

Escalations to Departments

Customer call backs

Redemption of farmer loyalty points

Redemption of dealer loyalty points

Skills Required:

Call center experience

Excellent computer skills

Capable of working under pressure