Posted Oct 28, 2014
Important Note: We are a UK based Web Hosting company, so please make sure apply only if you can work from 1pm to 10pm PST.
- Customer services representative required for Web Hosting company's live chat support.
- We are looking for someone who is able to handle technical support questions from our valued UK customers.
Our Customer Service Operators will be responsible
- To assist UK customers via Live chat support.
- To handle and resolve written queries from our UK customers.
- To promote and increase order values.
- To delight customers whilst operating within Company guidelines and achieving specified productivity and quality standards.
Skills
- Excellent English writing skills - Good Computer & Internet knowledge.
- Previous customer service experience
- A passion for providing excellent customer service
- Excellent work ethic
- Strong computer skills and a good understanding
- Internet applications
- The ability to work effectively under pressure
Job Details
Freezone Internet
Freezone Internet was formed as a free Internet Service Provider (ISP) in January 1999 with its roots in a subscription service founded in 1997. Freezone Internet established itself as a business-to-business provider pioneering free Internet access and web hosting throughout the UK. By continually launching innovative products and services Freezone remains at the forefront of the online industry in the United Kingdom providing Internet and UK web hosting. Freezone internet services and UK web hosting has grown rapidly, gaining thousands of impressions a day on its website and accumulating tens of thousands of registered account users.
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