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Product Support Executive- FRENCH

Future Now (Pvt) Limited, Lahore
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Job Detail

More Jobs From: Call Center & BPO Jobs
Industry: Information Technology
Functional Area: Client Services & Customer Support
Total Position: 10
Job Type: Full Time/Permanent ( thirdshift )
Department: Contact Center
Job Location: Lahore, Pakistan
Gender: Doesn't Matter
Minimum Education: Intermediate/A-Level
Degree Title: Excellent communication and comprehension skills Written and Spoken (FRENCH)
Career Level: Experienced (Non-Manager)
Minimum Experience: 1 Year
Apply By: Jul 4, 2012
Job Posting Date: Jun 4, 2012
   
   
Job Description:

Requirements:

  • Excellent communication and comprehension skills – Written and Spoken (FRENCH)
  • Customer Service and/or Call Center experience preferable but not a requisite
  • Basic computer and typing skills
  • Flexible – Ready to work night hours and weekends
  • Pleasant & Vibrant Personality
  • A Stickler
  • Adept Multi-tasking
  • Team Player
    • Pay attention to Details
    • Follow the script
    • Recommend orders that are on promotion
    • Suggest items to up size/build the order
    • Accurate capturing of info i.e. order, delivery address, credit card info etc
    • Go an extra mile and exceed the customer satisfaction levels