SUMMARY

Under moderate supervision, responsible for monitoring, modifying and maintaining systems and networks for acceptable availability, stability and response time to customers.Systems include, but are not limited to, data center, network, operating system, product development, mail server, applications server and groupware.

ESSENTIAL FUNCTIONS

· Monitors systems & Networks for optimum performance and availability.

· Installs, configures and maintains systems, such as LAN, WAN, Internet and/or data networks.

· Implements system enhancements (software and hardware updates) that will improve the performance and reliability of the system.

· Troubleshoots and resolves customer and internally-reported system problems.

· Implements and monitors corporate security policies.

· Documents and implements system procedures, policies and events.

· Participates in on-call 24x7 support.

· Performs essential functions required for effective system backup and restore testing.

· Performs periodic recovery testing of DR plans.

· May manage data access and data permissions.

· Assists in managing user accounts.

· May assist support groups with applications installed on servers.

·Able to manage team of 5-7 system and network support executives

***** Urgent & Immediate Joining is required ********