• Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
  • Follow up to ensure that appropriate actions were taken on customers’ requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation

ü  Requirements (Education): Bachelors qualified

ü  Age limit: 20 to 30

ü  Salary: 13,000 to 18,000 per month

ü  Job Shift: On Rotation

 

 

 

 

 

Job Details

Industry:
BPO
Total Positions:
35+ Posts
Job Shift:
Rotating
Job Type:
Job Location:
Gender:
No Preference
Age:
20 - 30 Years
Minimum Education:
Bachelors
Career Level:
Entry Level
Minimum Experience:
Fresh
Apply Before:
Oct 29, 2016
Posting Date:
Sep 28, 2016

ibex

BPO · More than 5000 employees - Islamabad, Karachi, Lahore

'ibex.' is is a public listed company on Nasdaq. We are a people-helping company, inspired to bring about a global change in an otherwise dulled out technological world. Headquartered in Washington, D.C., ibex. has delivery locations across 30 sites in 8 countries and maintains a network of over 25,000+ employees. With its CLX platform, the company’s solutions range from handling 138 million customer interactions yearly for its clients from onshore, offshore and near-shore locations, to acquiring new customers for its clients that add $2.3 billion yearly in lifetime revenues, to deploying its Clear view platform that helps brands manage and optimize their customer experience. Emerging with its client-driven and customer-inspired approach, ibex. Pakistan has achieved the #1 Market Position in delivering the end-to-end customer experience journey to fortune 500 companies. We are among the fastest growing geographical location of ibex currently employing 6500+ employees operating from 8 centers in 3 major cities; Karachi, Lahore, and Islamabad. We offer permanent and contractual job opportunities with internal growth opportunities to striving individuals. We have among the highest female ratio and fresh graduate hiring across the industries. Our mantra is we don’t create jobs we make careers!

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

Similar Job Titles

Chat Support Executive

Sixer Technologies, Lahore, Pakistan
Posted Mar 15, 2024

Sales Executive

Sum Solutions, Karachi, Pakistan
Posted Mar 14, 2024

Customer Support Representative

GCS Private Limited, Karachi, Pakistan
Posted Feb 20, 2024

IT Support Associate

Mavericks United, Lahore, Pakistan
Posted Mar 08, 2024
View All
I found a job on Rozee!