Posted May 19, 2015
Merchant Accounts Manager will craft in-demand marketing campaigns for the consumers by partnering with local businesses, which in turn help increase and calibrate customer traffic for our merchants. This role is designed for those with 3+ years of direct sales experience and who love the thrill of chasing new business.
- Research, identify, and engage local merchants on the benefits of running IBEX Ecommerce Division campaigns and subsequently close contracts with top businesses
- Identifying business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options
- Call new merchant partners across a spectrum of categories including food and drink, health and beauty, leisure and so on
- Bring merchants on board by negotiating the terms of agreement, establishing contact and developing relationships with prospects; recommending solutions
- Maintaining relationships with Merchants by providing support, information, and guidance; researching and recommending new opportunities for; recommending profit and service improvements for Merchants
- Develop familiarity with each merchant’s business, including but not limited to: products and/or services, consumer demographics and ratings, points of competitive differentiation, merchant economic model, and revenue and profit drivers
- Prepare reports by collecting, analyzing, and summarizing information
- Maintain quality service by establishing and enforcing organization standards
- Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies
- Utilize knowledge of deal structure and strategy in order to reach merchants’ desired outcomes and maximize profit
- Drive market growth for both merchant quality and revenue opportunity
- Management of regional operations team
- Graduation degree with 3+ year(s) of proven success in a sales environment, with experience generating new business in a B2B sales organization
- Experience selling over the phone and cold calling various types of businesses; local merchants a plus
- Excellent communication and presentation skills
- Demonstrate a high degree of diligence and accountability, with evidence of personal results
- A balance of coach-ability and confidence to excel in the sales career
- Comfortable in a competitive environment, with evidence of personal ambition to improve
- Abnormally strong negotiation and consultation skills
- Well equipped with local knowledge about business and demographics
- An interest in technical products and markets
- Captive learner, excited about the opportunity to develop consultative sales skills
- Own a car with a valid Driving License, since this job requires travelling (all expenses will be paid by the company)
Job Details
Ibex Solutions
Ibex is a leading telecom solutions provider, working primarily in the fields of novel mobile value added services (VAS), innovative Call Management Solutions and state-of-the art M2M communications for multiple mobile network operators, enterprises and consumers. With a constant focus on innovation, Ibex develops user-friendly, interactive and intelligent VAS solutions over Voice/IVR, SMS, GPRS/EDGE/3G and USSD.
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