Posted Sep 19, 2014 7 views
Inovedia Technologies is one of the most technologically advanced company equipped with the latest tools & machinery and providing Award winning 24x7x365 Call Centre Services including, Customer Support, Managed Network Operations , Technical Support , Rating & Billing , Handling Disputes as well as Software Development .
Inovedia is amongst the fastest growing companies, operating on a global scale in multiple locations across Europe, East Asia and Southeast Asia. Our highly innovative propositions have fuelled our growth to over millions in revenue in just 4 years.
1. Hired engineer will undergo an extensive, all-round training for initial 6 weeks and thereafter he will be placed in Technical Assistance Center (TAC) initially where he would learn how to handle Backend Operations of International Customers.
2. Manpower requirements are in NOC , Technical Support , Billing & Revenue Assurance , Dispute Handling , Rating , Systems , Software Development departments & Engineers will be transferred from TAC on merit
Qualification:
- BS / MS in (Electronics / Telecom / Computer / Systems) from reputable and HEC recognized University with minimum 3.0 CGPA.
- No prior job experience is required. Fresh graduates are preferred.
Future Growth in Inovedia Technologies
1. Live Trainings abroad after one year in UK Data Center
2. Annual as well as fast track promotion opportunity.
3. Organization sponsored certification facility
4. Round the year trainings on different tools.
5. Opportunity to be part of interviews and become official trainer
6. Provident fund, annual raise, leave encashment etc.
7. Very friendly and motivated work environment
Skills
2. Verbal : fluent speaker with good English communication.
3. Listening : Active listening skills to understand customer needs quickly and be able to summarize to validate the same
4. Good knowledge in Data Communications / Video / Voice / Data.
5. Concepts Of Object Oriented Programming / Java.
6. Concepts Of OSI Layers / VOIP & SIP/ LAN / WAN Technologies.
7. Knowledge of VOIP Codecs / Protocols.
8. Knowledge of Mobile Communication.
Job Details
Inovedia Technologies (Pvt) Ltd.
Inovedia Technologies is a UK based Organization. We have been in the BPO industry since 2008. Today, Inovedia Technologies has a man power of over 500 dedicated professionals and is providing several Fortune 1000 companies with unparalleled support across Contact Center, IT services, Finance as well as other back office functions along with Software Development and Managed Services. We as a BPO (Business Process Outsourcing) have equipped our team with the latest tools and machinery to ensure that we offer our clients the most innovative solutions reassuring their Growth. As of now we are providing the most affordable Telecom solutions to a number of organisations all over the globe as well as business focused technology advisory and strategic partners with solutions spanning the entire spectrum of information and communication technology.
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