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Traffic Controller

Intersoft BPO

Lahore, Pakistan

Posted Sep 07, 2016 629 views

PKR. 25,000 - 35,000/Month

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Job Description

  • Manages the real time traffic control and scheduling operations for the call center.
  • Coordinates with Call Center management to ensure a proper plan is created and executed to so service level requirements are met.
  • Owns process of variance explanations
  • Maintains current knowledge of policies and procedures and implements process improvements
  • Coordinating with Management

Skills

knowledge of Microsoft Excel, Effective planning and organizational skills., Strong analytical and creative thinking skills, Strong Communication skills, Communication Skills, Effective planning and organizational skills

Job Details

Industry:
BPO
Functional Area:
Total Positions:
4 Posts
Job Shift:
Third Shift (Night)
Job Type:
Full Time/Permanent
Job Location:
New Garden Town, Lahore, Pakistan
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
1 Year
Apply Before:
Oct 06, 2016
Posting Date:
Sep 07, 2016
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Intersoft BPO

BPO · 51-100 employees - Lahore

Intersoft BPO Solutions is one of the leading BPO and IT Solutions providers. We offer a 24/7 global helpdesk and three fully integrated state-of-the-art logistically disparate facilities with experienced professionals aiding customers in driving sustainable business growth.Intersoft BPO Solutions a ...Read More