| Industry: |
Call Center |
| Functional Area: |
Training & Development |
| Total Position: |
2 |
| Job Type: |
Full Time/Permanent ( thirdshift )
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| Job Location: |
Islamabad, Rawalpindi, Pakistan |
| Gender: |
Doesn't Matter |
| Age: |
20 - 50 Year |
| Minimum Education: |
Intermediate/A-Level |
| Career Level: |
Experienced (Non-Manager) |
| Minimum Experience: |
2 Years (Call Center Training Experience at least 2 years) |
| Salary Range: |
PKR. 25,000 - 50,000/month |
| Apply By: |
Jul 29, 2012 |
| Job Posting Date: |
Jul 12, 2012 |
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| Job Description: |
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- Formulating training lessons including audio and video sessions, course material and schedule that can best help in training employee
- Conducting exams to evaluate the skill of employees
- Conducting classes for new employees and teaching them the call center drill from the basics
- Conducting advanced courses on development of communication skills
- Keeping track of performance of employees
- Evaluate their performance based on the requirements of the call center
- Run evaluation drives regularly
- Also required to participate in recruitment
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