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IT Help Desk Engineer

Si3 - System Innovations (Pvt) Limited, Karachi
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Job Detail

Industry: Information Technology
Functional Area: Customer Service/Support
Total Position: 1
Job Type: Permanent ( firstshift )
Job Location: Karachi, Pakistan
Gender: Doesn't Matter
Minimum Education: Master's Degree
Career Level: Entry Level
Minimum Experience: 2 Years
Apply By: May 18, 2009
Job Posting Date: May 8, 2009
   
   
Job Description:
- To provide IT technical Support to 24/7 clients on shifts basis via remote, telephone and email
- Analysis of issues and problem solving
- Determine priority of calls
- Escalating calls to concern department/s where necessary
- To maintain internal IT equipment