John Armbruster
Director Operations TRG

Topic:  Employee Development

John Armbruster currently manages TRG's call center operations. Prior to TRG, he worked at Align Technology as the Director of the Consumer Service Center. He was responsible for growing the facility from 30 customer service representatives to more than 150 employees in a business process service environment, implementing programs and metrics to ensure world-class service delivery. Prior to Align, Mr. Armbruster worked for Cendant Membership Services, focusing on opening and building call center departments in Houston, Montana and Oklahoma before moving to Connecticut as the Director of Customer Retention. Mr. Armbruster received his B.A. from Washington University in St. Louis, MO.

Jehan Ara,
President, P@SHA

Topic:  Welcome Address

Jehan Ara is the current President of the Pakistan Software Houses Association (P@SHA). She has been involved in Media and Communication for the last 23 years. Her home base, for the most part, has been Hong Kong and the Far East region. At Enabling Technologies, she was one of the early adopters of New Media as it took the communication world by storm. As ET pioneered exciting, world-class multimedia and web products, Jehan's background in marketing and communications, coupled with her multimedia expertise, has enabled her to advise clients on effective strategies for incorporating New Media into their communications programs.

Monis Rahman
Chairman & CEO, Naseeb Networks

Topic:  Using the Internet to Accelerate Your Career

Monis Rahman is the Chairman and CEO of Naseeb Networks, Inc., a Silicon Valley new media company with offshore development offices in Lahore and Amman.

Mr. Rahman has founded and run several companies ranging from Internet startups to chip design consultancies. He has raised venture capital for two Internet startups in Silicon Valley, and has nine patents to his credit.

Mr. Rahman started his career at Intel Corporation where he was a key member of Intel's microprocessor design team. He completed his undergraduate degree in Electrical and Computer Engineering from the University of Wisconsin - Madison and did graduate work at Stanford University in Computer Architecture. He has been featured by numerous magazines and newspapers including CNN, InfoWorld, Red Herring, Infoweek, The Chicago Tribune, The Miami Herald, The Oakland Tribune, The San Francisco Chronicle, and Spider.

Bakhtiar Khawaja
Executive-In-Charge, Human Resources Department,
Bank Alfalah

Topic:  Time Management and Personal Effectiveness

Bakhtiar Khawaja is a seasoned HR executive who is known for catalyzing culture change and transformation. With over 32 years of experience in human resources management, training, development and field banking, Mr. Khawaja has expertise in institutionalizing human resource policies and procedures for the benefit of host organizations and their stakeholders. He has a B.Sc. in economics from the London School of Economics and has earned an Executive MBA from Dr. Salman Shah's Lahore College of Business Administration. Mr. Khawaja was the founder president of the HR Forum at the Lahore University of Management Sciences (LUMS) and is the current president of the LUMS HR Management Forum in Karachi.

During his career, Mr. Khawaja has revamped Bank Alfalah's Internet and Intranet sites and serves as Editor-in-Chief of the bank's weekly electronic newsletter. He has conducted over 100 training programs of varying durations covering over 5000 participants. He has set up three international training and deveopment centers and two in Pakistan, providing quality multi-layered training to staff members. While in Hong Kong, Mr. Khawaja was an active council member of the Hong Kong Society for Training and Development.

Mr. Khawaja's career spans four continents including Asia, Africa, Europe and South America. He is fluent in Spanish, English and Urdu.

Habib Ullah Khan
VP Operations & HR
System Innovations (Si3)

Topic: How to Give a Memorable Interview

Habib Ullah Khan is responsible for Channels, all internal Operations and HR for Si3 one of Pakistan's largest IT services companies. Habib specifically opted for ownership of culture management and HR in Si3. Habib believes that IT with its unique dynamics and special relationship with human resources deserves a unique approach to HR. Habib has since then qualified the values that define an IT company's employee experience and used that to create an entire HR ecosystem including policies, performance management and HR operations for an IT company. Habib is also working on a unique HR banding for career growth that is specific to IT companies in Pakistan. Si3 culture anchored by values, employee equity participation and focus on respect of the inpidual has been called "revolutionary" by Pakistani observers and outside visitors.

Sajjad Parmar
Assistant Manager HR, Unilever

Topic:  Realizing Potential - Going the Extra Mile to Perform

Sajjad Parmar is currently the Assistant Manager - HR Operations at Unilever Pakistan Limited. He is a graduate of FAST - NU. Sajjad started his career in Jan 2002 working solely on automation and BPR of HR processes. He currently manages both HR and IT projects and activities. His expertise lies in HRMS customization and implementations and BPR. He has worked on a variety of projects including all facets of Human Resources, and believes in the concept of specialization in generalization. His key professional interests include training and development, HRMS, management development, and Business Process Re-engineering. His passion includes listening to music, reading, writing, philosophy, and eating.

Topic: Human Resources as a Strategic Business Partner

Muhammad Salim: Working as Compensation and Benefits Manager for Warid Telecom and has exposure to various disciplines of HR in various companies.

Sumble Butt: Six years of experience in Human Resource Management activities in varied environments, including selection and recruitment, training, development, policy making, performance assessment, salary surveys, payroll management and employee relations.

Part of the launch team of Warid Telecom, Sumble has been managing recruitment for the company along with a team of other recruitment specialists.

Zunaira Durrani
Executive Web Editor
Telenor Pakistan

Topic:  Communications Skills - Absolute Essentials for Survival

Zunaira worked with a mainstream Pakistani magazine called 'Newsline' for a year before moving to SPIDER where she served as Editor of DAWN's highly rated Internet magazine for over four years. She freelanced for various national publications while studying Mass Communications at the University of Karachi. She finished her second Masters at the University of Leeds in International Communications as a British Chevening scholar.