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Call Center Agents

Jubilee Life Insurance Company Limited

Karachi, Pakistan

Posted 4 days ago 1116 views

PKR. 20,000 - 25,000/Month

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Job Description

Job Responsibilities:

  • answer calls and respond to emails 
  • handle customer inquiries both telephonically and by email
  • research required information using available resources
  • manage and resolve customer complaints
  • provide customers with product and service information
  • enter new customer information into system
  • update existing customer information 
  • process orders, forms and applications
  • identify and escalate priority issues
  • route calls to appropriate resource
  • follow up customer calls where necessary
  • document all call information according to standard operating procedures
  • complete call logs
  • produce call reports

Skills and Qualification:

Minimum Bachelors and should have prior experience of working as a call center agent.

Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
Lalazar, Karachi, Pakistan
Gender:
No Preference
Age:
22 - 35 Years
Minimum Education:
Bachelors
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Oct 16, 2016
Posting Date:
Sep 20, 2016
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Jubilee Life Insurance Company Limited

Insurance / Takaful · 301-600 employees - Karachi

Jubilee Life Insurance Company Limited (NJI Life) is a subsidiary of the Agha Khan Fund for Economic Development (AKFED), Switzerland. It was incorporated in Pakistan on 29 June 1995 as a Public Limited Company under the Companies Ordinance 1984. Its share are quoted on the Karachi Stock Exchange. T ...Read More

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