A leading wedding photography and film company is looking for a customer service rep to deal with their clients. The candidate will be doing the following.
• Attracts potential customers by answering product and service questions; suggesting information about other products and services.
• Correspondence With Clients and responding to all client inquiries via Phone Call, Email and Social Media
• Meeting Clients for Booking, Pre Shoot Meetings, Deliveries and Picture Selection
• Assisting in all shoots (sometimes on Sundays)
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Research Work (Shoot Ideas, Props & Others)
• Sharing online link with Clients for approvals
• Taking follow ups on Client Albums/Videos
• Coordinating With Client For Event Details
• Prepares product or service reports by collecting and analyzing customer information.
• Contributes to team effort by accomplishing related results as needed.
Skills and Qualifications Requirement:
pK. Bridals, launched in December 2009, forever changed the wedding photography scene in Pakistan. Our signature photo-journalistic style of wedding photography has created waves in the Pakistani wedding scene and has been copied by many others. We pride ourselves in creating an informal ambience in ...Read More