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Job Description

A leading wedding photography and film company is looking for a customer service rep to deal with their clients. The candidate will be doing the following.

• Attracts potential customers by answering product and service questions; suggesting information about other products and services.

• Correspondence With Clients and responding to all client inquiries via Phone Call, Email and Social Media

• Meeting Clients for Booking, Pre Shoot Meetings, Deliveries and Picture Selection

• Assisting in all shoots (sometimes on Sundays)

• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

• Research Work (Shoot Ideas, Props & Others)

• Sharing online link with Clients for approvals

• Taking follow ups on Client Albums/Videos

• Coordinating With Client For Event Details

• Prepares product or service reports by collecting and analyzing customer information.

• Contributes to team effort by accomplishing related results as needed.

Skills and Qualifications Requirement:

  • Minimum Bachelors (Masters Preferable)
  • Excellent Communication skills in English and Urdu – Verbal as well as written skills
  • Ability to read customer requirements
  • Positive Charming and smiling personality
  • Ability to use Microsoft Excel
  • Comfortable with computers and learning new softwares
  • Market Knowledge
  • Documentation Skills
  • Resolving Conflict, Analyzing Information
  • Able to function as a contributing member,
  • Maintain positive employee relations
  • Handle multiple tasks simultaneously

Job Details

Job Channel:
Total Positions:
1 Post
Job Shift:
Second Shift (Afternoon)
Job Type:
Full Time/Permanent
Job Location:
Defence Housing Authority, Karachi, Pakistan
Minimum Education:
Degree Title:
Career Level:
Experienced Professional
Minimum Experience:
2 Years
Apply Before:
Sep 30, 2016
Posting Date:
Aug 31, 2016
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K Bridals

Services · 11-50 employees - Karachi

pK. Bridals, launched in December 2009, forever changed the wedding photography scene in Pakistan. Our signature photo-journalistic style of wedding photography has created waves in the Pakistani wedding scene and has been copied by many others. We pride ourselves in creating an informal ambience in ...Read More

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