| Industry: |
Telecommunication/ISP |
| Functional Area: |
Human Resources |
| Total Position: |
3 |
| Job Type: |
Full Time/Permanent
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| Department: |
Human Resources |
| Job Location: |
Islamabad, Karachi, Lahore, Pakistan |
| Gender: |
Doesn't Matter |
| Age: |
25 - 40 Year |
| Minimum Education: |
Master's Degree |
| Degree Title: |
MBA HR |
| Career Level: |
Manager |
| Required Experience: |
5 Years - 12 Years |
| Apply By: |
Feb 24, 2012 |
| Job Posting Date: |
Feb 23, 2012 |
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| Job Description: |
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- Support Line Managers in forecasting and planning their workforce requirements in line with the function / business goals.
- Identify specific training requirements & manage their delivery.
- Develop and promote feedback mechanisms for employees to influence the continuous improvement of HR services and processes
- Communicate and educate all HR and Admin Policies and procedures to Line Managers & Employees
- Ensure all fleet cases (vehicle issuance, fuel & other clearances) are handled in a transparent and timely manner in the light of prescribed fleet policy
- Manage conflicts between employees and among managers & their staff and facilitate the resolution process as per policy guidelines
- Facilitate posting / transfer cases (initiated based on business requirement and approved as per authorization matrix) by taking full ownership (end to end) of process
- Maintain industrial harmony by engaging all concerned stakeholders as per policy parameter defined by HR Leadership
- Proactively plan, advice and support all separating employees with their EOBI, Pension or other social security issues
- Strengthen business relations with partners through Regular Meetings, Timely feedback on business cases and involving them in HR decision (where appropriate)
- Develop and sign off service level agreements (SLAs) with HR Administration, HR Operation, L&OD, TM&L
- Ensure maintenance and management of working environment in the regions & zones including but not limited to availability of furniture, drinking water & cleanliness etc.
- Identify new opportunities where HR can add value to the business and act as a liaison between the line & HR to ensure that HR services are aligned with internal client needs
- Help and guide the Line Managers by setting up high quality KPIs (e:g using the SMART Principle), ensuring that the KPIs are finalized with the mutual consent of the employee and his/her line manager, and there are periodic performance review meetings
- Continuously coach/mentor people, showing unsatisfactory performance ratings and help them in improving their performance
- Maintain an updated employee database (all financial and non-financial information)
- Maintain an updated vehicle / fleet database along with their drivers
- Ensure timely and error free payment of all monthly financial emoluments (pays, allowances, deductions, overtime, incentives & bonuses etc. if any)
- Ensure all disciplinary cases are handled in a transparent and timely manner in the light of prescribed disciplinary policy
- Ensure all housing / colonies cases are handled in a transparent and timely manner in the light of prescribed housing policy
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| Skills Required: |
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--Knowledge of principles and procedures of recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
--Understanding HR challenges specific to the telecom industry.
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