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Customer Service Representative

MAVS Communications, Lahore
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Job Detail

More Jobs From: Call Center & BPO Jobs
Industry: Call Center
Functional Area: Customer Support
Total Position: 20
Job Type: Full Time/Permanent ( rotating )
Job Location: Lahore, Pakistan
Gender: Doesn't Matter
Age: 18 - 35 Year
Minimum Education: Matriculation/O-Level
Degree Title: High School
Career Level: Entry Level
Minimum Experience: Not Required
Salary Range: PKR. 10,000 - 20,000/month
Require Travel: Not Required
Apply By: May 23, 2012
Job Posting Date: Apr 24, 2012
   
   
Job Description:
Jobs Description
Describe the product benefits and any special offers.
Give advice about how these may benefit customers personally.
Persuade customers to accept a visit from a sales representative.
Gather and document information about the customer.
Enter your notes into a computer, including dates for follow up calls.
Take orders and arrange for delivery and bills to be sent.
 
Skills Required:
 
Excellent communication and listening skills english
A polite, confident and friendly manner
Initiative
Confidence using computers
To enjoy working with customers and building relationships.
A positive attitude.
Flexibility and quick thinking.
Perseverance and the ability to respect customers' answers.
Good knowledge about all the company's products and services.
To be well-organized and thorough, even under pressure.
To enjoy working within a target-driven team environment.
To understand and comply with the legislation relating to direct marketing.