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CC Support Executive - MFS

Mobilink GSM (PMCL), Islamabad
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Job Detail

More Jobs From: Telecommunication & ISP Jobs
Industry: Telecommunication/ISP
Functional Area: Client Services & Customer Support
Total Position: 1
Job Type: Contract
Department: Marketing
Job Location: Islamabad, Pakistan
Gender: Doesn't Matter
Minimum Education: Bachelor's Degree
Career Level: Entry Level
Apply By: Jun 29, 2012
Job Posting Date: Jun 23, 2012
   
   
Job Description:
The ideal candidate should
  • Hold a Bachelor's degree in Business Administration
  • Have a 0-1 years of work experience; fresh graduates may apply
Job description
  • Carry out reporting analysis of complaint management software.
  • Develop pitches for MFS product up-selling
  • Help in project work on project with JSPs and CCRs
  • Research on new product development for MFS
  • Support in daily operations
  • Working closely on market intelligence worldwide
  • Help in Trainings and Market Visits
Essential Skills
  • Should be creative and be a strategic thinker
  • Should have excellent communication and presentation skills
  • Should possess a multifunctional skill base
  • Should be persuasiveness and have the tenacity to sell ideas
  • Clear understanding of customer care processes and procedures regarding MFS
Desirable Skills
  • Should be highly proficient in MS Office and MS Project
  • Should have the ability to work in teams