| Industry: |
Telecommunication/ISP |
| Functional Area: |
Software & Web Development |
| Total Position: |
1 |
| Job Type: |
Full Time/Permanent
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| Department: |
Information Technology |
| Job Location: |
Lahore, Pakistan |
| Gender: |
Doesn't Matter |
| Minimum Education: |
Bachelor's Degree |
| Degree Title: |
Holds a Bachelors degree in Computer Sciences from a HEC recognize university |
| Minimum Experience: |
1 Year (Hold 1 -2 years of relevant work experience) |
| Apply By: |
Sep 19, 2012 |
| Job Posting Date: |
Sep 13, 2012 |
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| Job Description: |
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The ideal candidate should - Holds a Bachelors degree in Computer Sciences from a HEC recognize university
- Hold 1 -2 years of relevant work experience
Job Description - Provide support to customer care for CRM related issues and perform daily operations
- Perform CRM (Siebel) Infrastructure/Administration related tasks
- Evaluate change requests raised by business and provide feedback
- Manage vendors on board and oversee inter-departmental communication to understand user requirements & develop solutions accordingly
- Evaluate new projects and provide feedback
- Perform end-to-end UAT and deployment in production
- Prepare SOPs for new functionalities
- Prepare queries in SQL & procedures in PL/SQL
Essential Skills - Should be familiar with application development
- Should possess excellent communication skills
Desirable Skills - Should have posses some knowledge of Siebel Administration, VISIO, Unix, Apache
- Should be a motivated team player
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