| Industry: |
Telecommunication/ISP |
| Functional Area: |
Client Services & Customer Support |
| Total Position: |
1 |
| Job Type: |
Full Time/Permanent
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| Department: |
Customer Care |
| Job Location: |
Lahore, Pakistan |
| Gender: |
Doesn't Matter |
| Minimum Education: |
Bachelor's Degree |
| Degree Title: |
Hold a Bachelors degree in any discipline. Master’s degree would be added advantage |
| Minimum Experience: |
2 Years (Have 2 -3 years of customer care experience) |
| Apply By: |
Sep 27, 2012 |
| Job Posting Date: |
Sep 20, 2012 |
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| Job Description: |
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Job Description - Handle operational activities over service/sale counters
- Handle walk-in customers according to the assigned counter or assigned role
- Welcome, guide and manage each walk-in customer when in the role of Floor Greeter
- Coordinate and follow-up with multiple stake holders for issue resolution
The ideal candidate should - Hold a Bachelors degree in any discipline. Masters degree would be added advantage
- Have 2 -3 years of customer care experience
- Candidate should be in between age group of 24 to 28.
- Be a team player, energetic, and must have command on multi-tasking.
- Candidate must have pleasant and presentable personality and even tempered.
Essential Skills - Excellent communication skills
- Excellent interpersonal skills
- Proficient in operating MS Office suite specially MS Word and Excel
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