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Manager Business Fraud Management

Mobilink (PMCL), Islamabad
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Job Detail

More Jobs From: Telecommunication & ISP Jobs
Industry: Telecommunication/ISP
Functional Area: Accounts, Finance & Financial Services
Total Position: 1
Job Type: Full Time/Permanent
Department: Revenue Assurance, Fraud Management & Interconnect
Job Location: Islamabad, Pakistan
Gender: Doesn't Matter
Minimum Education: Master's Degree
Degree Title: Hold a MBA degree from an HEC recognized University
Career Level: Manager
Minimum Experience: 10 Years (Have 10 years of relevant work experience with minimum of 4-5 Years in Telecom)
Apply By: Jan 7, 2013
Job Posting Date: Jan 1, 2013
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Job Description:


  • Implement Fraud Controls for Business Stock activities, Billing Payments, Security deposit, Ledger adjustments screening, Dealers’ payments, Free of cost inventory audit, Credit Fraud Monitoring
  • Fraud Monitoring for Mobile Financial Services and Daily Transaction screening
  • Assure joint Fraud Monitoring for Waseela and Investigations
  • Responsible for Pre and Post evaluations of Products, Services and UATs
  • Model development, independent price evaluation for modeled derivatives products, model review and Risk validations
  • Coordinate with all the divisions on Projects, activities, performance and Business assurance activities
  • Assurance Fraud and Business Assurance Policies, frameworks and design process standards for a comprehensive companywide loss control program. Also improve maturity/ design of controls
  • Responsible for Business Fraud Team management and assurance of KPIs
  • Cost modeling, Marginal revenue Analysis, Traffic trending
  • Plan and lead business fraud analysis and relevant projects. Run pet projects/ adhoc investigations falling in the ambit of Fraud Management and Business Assurance
  • Responsible for business fraud teams’ performance evaluation and work on areas for improvement; staff development and annual performance appraisals
  • Integrate Business fraud activities into Fraud Management System and other utilities.
  • Manage reporting, Analysis and Prepare visibility reports for Business Fraud incidents’ investigation and Progress

Essential Skills


  • Should have knowledge of business fraud management and Business Assurance
  • Should have knowledge of Fraud investigation techniques and processes
  • Should have knowledge of Telecom systems and processes
  • Should have knowledge of key risks that can impact revenue/cost leakages, fraud losses and accuracy
  • Should have good interpersonal and Analytical skills
  • Should have strong people management skills and team building skills
  • Should have excellent quantitative/business modeling skills, plus knowledge of strategic analysis, highly analytical with the ability to convert data into business intelligence while staying focused on the overall objective
  • Should have a proven ability to identify and resolve issues and break down complex problems into their core components and communicate the issues concisely
  • Should be able to identify/understand customer needs and deliver pragmatic solutions to those needs
  • Should have knowledge of risk measurement frameworks, models, methodologies and processes
  • Should have good commercial acumen
  • Should be able to contribute in a highly focused customer-oriented business


Desirable Skills


  • Should have knowledge of Telecom Fraud, RA and Business Assurance
  • Should be an expert of MS Office Suite, Working knowledge of SQL, MS Projects