Manager QoS Access Analysis Team

The ideal candidate should:

• Hold at least Bachelor’s degree in Engineering; Masters/MBA preferred
• Have at least 6-10 years of relevant work experience

Job Description

• Manage a team of 4 to 5 Engineers
• Ensure timely submission of Network Performance reports
• Conduct Network Performance KPI Analysis through statistical/trend analysis of multiple vendors KPIs/counters
• Standardize KPIs in multi-vendor / multi-technology (2G/3G) environment
• Propose realistic targets for KPIs & get buy-in of all stake holders
• Take innovative measures to diagnose performance issues in the network at macro level & engage relevant teams for taking improvement measures
• Carry out quarterly network audit of KPIs & database counters
• Coordinate with various technical teams for engaging them on Network Performance Issues

Essential Skills

• Should possess strong knowledge of RF engineering principles and network monitoring counters, KPIs & ITU-T QoS standards for mobile communications
• Should have good knowledge of tools like MapInfo, TEMS/NEMO/QVoice and various performance management tools
• Should possess good management and coordination skills
• Should be familiar with the working of multiple endors (Huawei, Alcatel, NSN, ZTE)

Desirable Skills

• Should be able to work independently and under pressure with little supervision
• Should be able to maintain follow-up and meets deadlines
• Should possess strong communication & presentation skills
• Should have good interpersonal skills and be a strong team player
• Should be flexible and adaptable to changing requirements and procedures
• Should be highly proficient in Microsoft Office especially MS Excel, Access, PowerPoint, Project