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QoS Analyst

Mobilink GSM (PMCL), Islamabad
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Job Detail

More Jobs From: Telecommunication & ISP Jobs
Industry: Multinational
Functional Area: Engineering
Total Position: 1
Job Type: Full Time/Permanent
Department: Technical
Job Location: Islamabad, Pakistan
Gender: Doesn't Matter
Minimum Education: Bachelor's Degree
Degree Title: Hold a Bachelors in Engineering (Electrical, Telecommunication, Electronics, and Computers)
Minimum Experience: 3 Years (Have 3-5 years of relevant working experience in Operations, Planning or Optimization roles)
Apply By: Dec 12, 2012
Job Posting Date: Sep 12, 2012
   
   
 
   
Job Description:

The ideal candidate should

Hold a Bachelors in Engineering (Electrical, Telecommunication, Electronics, and Computers)

Have 3-5 years of relevant working experience in Operations, Planning or Optimization roles

Job Description

Document identified issues, their analysis and resolution details

Design, develop and audit KPIs in PM systems and signaling tools

Liaise with respective departments for timely problem resolution and improvement

Determine subscriber perceived end-to-end network quality of service through statistical performance analysis

Identify network problems using major KPIs, signaling analysis and recommend changes for performance improvement

Frequent audit of RF parameters, identifying the mismatched definitions and raising up with respective teams for correction

Perform regular reporting, monitoring, trending and analysis of voice and data KPIs from performance management tools and signaling systems

Conduct impact analysis before and after major network changes, activities, new promos launch and provide recommendations for possible preventions

Essential Skills

  • Should be committed
  • Should have coordination skills
  • Should have high customer focus
  • Should be a valuable team member
  • Should have strong interpersonal skills
  • Should be able to work independently
  • Should have project management skills

Desirable Skills

  • Should have good statistical analysis skills
  • Should show proficiency in operating MS Office suite
  • Should have strong technical reporting/presentation skills
  • Should have sound knowledge of signaling protocols and RF counters, parameters description
  • Should possess strong knowledge and working experience in RF planning/optimization domains
  • Should show relevant Working experience on Alcatel NPO, Huawei PRS or ZTE EMS will be highly desirable