| Industry: |
Telecommunication/ISP |
| Functional Area: |
Researcher |
| Total Position: |
1 |
| Job Type: |
Full Time/Permanent
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| Department: |
Customer Care |
| Job Location: |
Lahore, Pakistan |
| Gender: |
Doesn't Matter |
| Minimum Education: |
Bachelor's Degree |
| Minimum Experience: |
2 Years |
| Apply By: |
Jun 29, 2012 |
| Job Posting Date: |
Jun 23, 2012 |
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| Job Description: |
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The ideal candidate should
- Hold a Bachelor's / Master's degree in any discipline
- Have 2 - 4 years of experience in customer interaction
Job Description
- Carry out Customer Satisfaction Surveys through outbound calls
- Manage Daily Data distribution and target assignment
- Compile weekly and monthly survey reports
- Ensure that daily & weekly targets are accomplished
- Communicate with different teams for day to day tasks
Essential Skills
- Should have good research capabilities
- Should have the ability to work under stress
- Should be a team player with positive attitude
- Should have the ability to meet deadlines
- Should possess strong verbal and written communication
Desirable Skills
- Should be familiar with SQL server
- Should possess good analytical skills for numerical analysis
- Should be proficient in MS Office, especially MS Excel (Advance Level)
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