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Support Engineer
Nextbridge (Pvt) Ltd, Lahore
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Support Engineer Job
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Job Detail

More Jobs From: Network Administration & Automation Jobs
Industry: Information Technology
Functional Area: Computer Networking
Total Position: 1
Job Type: Full Time/Permanent ( firstshift )
Job Location: Lahore, Pakistan
Gender: Male
Minimum Education: Bachelor's Degree
Degree Title: BCS/MCS
Career Level: Experienced (Non-Manager)
Required Experience: 1 Year - 2 Years (1-2 Years)
Salary Range: PKR. 15,000 - 20,000/month
Apply By: Apr 9, 2012
Job Posting Date: Mar 28, 2012
   
   
Job Description:

We immediately require a Support Engineer , graduate from reputable universities and having good communication skills with at least 1-2 years of related professional experience.

The responsibilities would include the following:

  • Provide technical support and assistance to internal networks and existing employees.
  • Work across organization from time-to-time, to solve complex issues and follow reported problems through to their resolution.
  • Respond to employees inquiries.
  • Identify and resolve routine operational systems problems.
  • Install and operate LAN, WAN and dial access services for operations.
  • Manage project, plan and implement systems maintenance and administration.
  • Troubleshoot networks and systems.

Nextbridge Private Limited Values energetic, motivated and highly creative minds. If you fulfill the above mentioned criteria & have a strong desire for career growth, please send your resume as soon as possible.
 
Skills Required:
 
Client-Interaction experience
Excellent English written and verbal skills
Excellent phone manners
Firm grasp of how the web works, networking, and software products
Taking ownership of technical issues, and working with our Development teams to resolve more advanced issues when necessary
Resolving escalated user complaints without the need for team lead intervention
Documenting troubleshooting and problem resolution steps
Participation in educating network customers as required
Knowledge of Windows XP, Vista Windows 7, Linux and general desktop support issues
Knowledge of DNS, TCP/IP, Domain Environment, Firewalls and other networking concepts
Solid knowledge of internet protocols such as SSH, FTP, SFTP & HTTP
Ability to use diagnostic tools such as trace route, ping, and dig