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| Job Description: |
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Prime Responsibilities - To ensure business development on a consistent basis and to promote Retail Banking Products i.e. deposit mobilization, selling asset products and cross-sell of all bank products as set by management
- To ensure that existing relationships are strengthened through further deepening and cross selling of Bank’s products
- Deal proactively with the branch customers to fulfill their banking requirements and solve their queries efficiently
- To ensure meticulous compliance of SBP guidelines & internal policies / procedures and to ensure compliance to the sales process
- Ensure key service standards are met
- Assist in ensuring consistency of internal / external customer experiences by inculcating a Service Culture
- Handling customer complaints or issues and response promptly and spontaneously with the highest level of customer satisfaction being maintained
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