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Customer Relationship Executive

One Stop Solution

Karachi, Pakistan

Posted Sep 05, 2016 969 views

PKR. 15,000 - 35,000/Month

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Job Description

We are seeking individuals with energy, drive, and confidence to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. Ideal candidates will be those who thrive on the challenges and benefits of selling and are fully capable of generating leads, making appointments, and closing deals with prospective clients.

Both fresh & experienced candidates are encouraged to apply (Training provided).

An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

 The goal is to help the company grow by bringing in customers and developing business.

Responsibilities

Contact potential customers to inform them about a product or service using scripts.

Answer questions about the company and the products.

Ask questions to understand customer requirements and close sales

Enter and update customer information in the database

Take and process orders in an accurate manner

Handle grievances to preserve the company’s reputation

Go the “extra mile” to meet sales quota and facilitate future sales

Keep records of calls and sales and note useful information

Requirements

Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems.

Ability to learn about products and services and describe/explain them to prospects.

Excellent knowledge of English.

Excellent communication and interpersonal skills

Cool-tempered and able to handle rejection

Outstanding negotiation skills with the ability to resolve issues and address complaints

High school diploma or higher.

Job Details

Industry:
Functional Area:
Total Positions:
30 Posts
Job Shift:
Third Shift (Night)
Job Type:
Full Time/Permanent
Job Location:
P.E.C.H.S, Karachi, Pakistan
Gender:
No Preference
Minimum Education:
Matriculation/O-Level
Degree Title:
Matric / O-level
Career Level:
Entry Level
Minimum Experience:
Fresh
Apply Before:
Oct 04, 2016
Posting Date:
Sep 05, 2016
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One Stop Solution

Call Center · 11-50 employees - Karachi

Founded in early 2014,One Stop Solutions provides a comprehensive range of BPO, Contact Centre & E-Commerce solutions to domestic and International market. Anchored in Pakistan with a strong understanding of international market and societies, our experience, our technologies and our suite of serv ...Read More

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