We are seeking individuals with energy, drive, and confidence to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. Ideal candidates will be those who thrive on the challenges and benefits of selling and are fully capable of generating leads, making appointments, and closing deals with prospective clients.
Both fresh & experienced candidates are encouraged to apply (Training provided).
An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
The goal is to help the company grow by bringing in customers and developing business.
Responsibilities
Contact potential customers to inform them about a product or service using scripts.
Answer questions about the company and the products.
Ask questions to understand customer requirements and close sales
Enter and update customer information in the database
Take and process orders in an accurate manner
Handle grievances to preserve the company’s reputation
Go the “extra mile” to meet sales quota and facilitate future sales
Keep records of calls and sales and note useful information
Requirements
Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems.
Ability to learn about products and services and describe/explain them to prospects.
Excellent knowledge of English.
Excellent communication and interpersonal skills
Cool-tempered and able to handle rejection
Outstanding negotiation skills with the ability to resolve issues and address complaints
High school diploma or higher.
pFounded in early 2014,One Stop Solutions provides a comprehensive range of BPO, Contact Centre & E-Commerce solutions to domestic and International market. Anchored in Pakistan with a strong understanding of international market and societies, our experience, our technologies and our suite of services give us the expertise and flexibility to design and implement customized solutions that help our clients perform critical outsourcing call-centre and e-commerce tasks as effectively and efficiently as possible, increasing customer satisfaction and retention and maximizing customer returns and profitability./p