| Industry: |
Manufacturing |
| Functional Area: |
Customer Support |
| Total Position: |
2 |
| Job Type: |
Full Time/Permanent ( firstshift )
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| Department: |
Customer Service |
| Job Location: |
Lahore, Pakistan |
| Gender: |
Female |
| Age: |
22 - 30 Year |
| Maximum Education: |
Bachelor's Degree |
| Degree Title: |
B.Com / B.A |
| Career Level: |
Entry Level |
| Required Experience: |
Fresh - 2 Years |
| Require Travel: |
Not Required |
| Apply By: |
Mar 28, 2012 |
| Job Posting Date: |
Mar 18, 2012 |
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| Job Description: |
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We are seeking energetic female candidate, for Customer Services Department of OGC who have CSR experience. Selected candidates will be required to communicate with clients based in Pakistan. - Answering customer/client's requests or inquiries about concerning services, products, claims, complaints, product overview, and other problem areas.
- Complaint Launching
- Basic Support( Root Cause Analysis )
- Working closely with the Technical teams.
- Assigning job to Technician
- Follow up the complaints until they will be completed.
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| Skills Required: |
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Computer literate with the ability to learn customer service software applications.
Duties require professional verbal and written communication skills and the ability to type 30 wpm.
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