| Industry: |
BPO - Business Process Outsourcing |
| Functional Area: |
Sales & Business Development |
| Total Position: |
10 |
| Job Type: |
Full Time/Permanent ( thirdshift )
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| Job Location: |
Lahore, Pakistan |
| Gender: |
Doesn't Matter |
| Age: |
18 - 32 Year |
| Minimum Education: |
Matriculation/O-Level |
| Career Level: |
Entry Level |
| Minimum Experience: |
1 Year (Contact center outbound sales experience) |
| Salary Range: |
PKR. 30,000 - 35,000/month |
| Require Travel: |
Not Required |
| Apply By: |
Aug 15, 2012 |
| Job Posting Date: |
Jul 5, 2012 |
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| Job Description: |
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Purpose:
This position is primarily responsible for Sales Calls which will contribute to company's customer growth in units sold and revenue attained. This representative is responsible for increasing the sell-in percentages of all CORE products.
Principal Accountabilities
- Executes Sales Calls which will result in maximizing sell-in percentages.
- Educates and becomes an expert on company products or services.
- Supports customers in purchase of product and placing orders over the phone.
- Answers inquiries regarding product and services.
- Enter details and accurately updating information in computer systems.
- Meeting or exceeding monthly / quarterly / annual computer sales goals & teamgoals.
- Creating and maintaining relationships with customers.
- Providing exceptional levels of service to every customer via phone.
- Troubleshooting and problem-solving in an efficient and timely manner.
- Demonstrating excellent oral and written communication skills.
Key Performance Indicators
- Ability to communicate effectively in English without accent issues
- Knowledge of the Program, Salesmanship, Use of Rebuttals, Script Flow.
- Ability to use OS, CRM and Telephony hardware.
Competencies
- 1-3 years high volume call center experience required.
- Sales experience preferred, with demonstrated success in an sales role.
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