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CISCO SMARTnet Specialist
Posted 2 days ago 306 views
Compensate managers, account executives and all salespeople engaged in the Service Registration/Activation.
Resolve discrepancies in registrations; coordinate registration summaries and distribution of fully executed agreements to internal and external customer groups..
Ensure that all contractual terms and conditions comply with standard or approved business practices.
Proactively manage customer information including additions, moves, and changes up-to-date within the registration and asset database.
Work closely with multiple venders on all deal registrations.
Gathering missing information from Sales Rep and internal departments like part number that is to be registered, end user contact info, serial numbers, reference Order for H/W or warranty etc.
Work closely with the inside sales reps to generate RMAs for incompatible products.
Compensate managers and all salespeople engaged in the Service Renewal.
Resolve discrepancies in contracts; coordinate contract summaries and distribution of fully executed agreements to internal and external customer groups.
Coordinate the renewal and extension of Expiring Agreements/contracts with inside Sales Reps.
Develop the scope and specifications for professional services and other engagements
Proactively manage customer information including additions, moves, and changes up-to-date within the contract and asset database.
Draft and negotiate Service Agreements/contracts with partners and clients.
Note: This is a permanently Night Shift job timings are 8pm-5am
Third Shift (Night)
Fresh - 1 Year (Knowledge of CISCO and Smart Net)
Oct 03, 2016
Sep 22, 2016
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BPO · 301-600 employees - Islamabad
Ovex Technologies is Pakistan's largest offshore BPO solutions provider and a leading exporter of IT solutions. With an exponential growth rate and a current resource pool of over 670 highly qualified and trained personnel, we offer global operational capabilities with 24/7 support for all our clien ... Read More