Posted Sep 26, 2016
· CRM Administration knowledge from Users maintenance (Roles, Security) to life cycle process on maintaining the accounts, leads and idea of how this all works.
· Personal judgments on how much the candidate is capable enough of handling the workload/pressure.
· ETL (Export, Transform and Load) Experience + cleaning up the system and keeping everything align
· Data Scrubbing and MUST be good in Excel and have good hands on in Data entry as well.
· Good presentation skills on if required to Demo to the customers/Users i.e. Able to communicate clearly to the audience.
· Troubleshooting experience of any CRM System and OR Experience in troubleshooting any customer issue
Job Timings : 8pm - 5 am (Night Shift)
Skills
. Excellent Communication & Presentation skills
· Reporting Skills and able to work through Excel.
· Good Knowledge of CRM systems and at least 1 year of experience
· Good Knowledge of maintaining the CRM Databases front end and if have knowledge of SQL Databases that is a plus.
· Minimum have a bachelor degree (BBA or BCS Preferably).
Job Details
Ovex Technologies Pvt Ltd
Ovex is a full service BPO Company engaged in providing value-added IT Enabled Services to renowned clients in the areas of Customer Interaction, Transaction Processing, Data Analysis, Software Development and Research Services. Ovex is a 700 employee company with 6 facilities in Pakistan, and is a multi-national company with $350 million in annual revenue.
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