Posted Apr 18, 2016
- Process client returns into stock using in house processing software.
- Apply for supplier RMA (Return Merchandise Authorization) numbers.
- Ensure where appropriate products are shipped to the supplier
- Processing the goods out of stock before returning to supplier, using in house processing software
- Develop and maintain good relationships with customers/manufacturers by most appropriate communication method (i.e. fax, email, telephone) to aid smooth operation of returns.
- Transferring stock from bin to bin or warehouse-to-warehouse using in house processing software.
- Familiarize and obtain a thorough understanding of in house processing software. (SAP and MS Outlook)
- Ensure goods are identified correctly prior to shipping.
- Liaise with internal departments.
- Arrange and co-ordinate collections and deliveries with different couriers.
- Re-shipping goods to clients after goods have been sent away for repair on their behalf.
- Provide support and assistance as required to meet the companies objectives, (i.e. picking, packing, invoicing, cycle counting, stock and stock takes).
- To comply with Company Health & Safety policy and local safe working practices and instructions.
Skills
Job Details
Ovex Technologies Pvt Ltd
Ovex is a full service BPO Company engaged in providing value-added IT Enabled Services to renowned clients in the areas of Customer Interaction, Transaction Processing, Data Analysis, Software Development and Research Services. Ovex is a 700 employee company with 6 facilities in Pakistan, and is a multi-national company with $350 million in annual revenue.
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