-Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures
-Staff training
-Answer quiries pertaining to parlor policies and services and resolve complaints
-Assign duties to workers/staff and schedule shifts
-Monitor the revenue activity of the parlor
-Greet and register guests
-Purchase supplies and arrange outside services, such as deliveries, laundry, repair and maintenance and trash collection
-Coordinate front office activities of facility and resolve problems
-Collect payments and record data pertaining to funds and expenditures
-Inspect facility of cleanliness and appearance
-Participate in financial activities such as setting of rates, establishment of budgets and allocation of funds to department
-Arrange telephone answering services, deliver mail and packages
-Prepare required paperwork pertaining to departmental functions
-Develop and implement policies and procedures for the operation of departments
-Perform marketing and public relations activities
-Meeting with clients to schedule and plan details of conventions, receptions and other functions
-Keep your administrative up to date. Assign employee shifts in advisnce, regularly check supplies and order them well in advance
-Have a clear procedure of unexpected employee no-shows, promptly review time sheets and promptly take care of payroll and bills
-Ensure that the store is clean when it open and close. Keep cones. ice cream, napkins, spoons and toppings well-stocked and neat. Make sure scoops are convenient and clean
-Promptly handle sales personnel and make sure the availability of employees during the sudden or out notice of employees and should have a backup plan in order to avoid problems associated in the daily operations
Pakistan Dairy Products, Igloo Ice Cream, is the pioneer ice cream manufacturer in Pakistan & operating since 1974. As a nation wide premium ice cream manufacturer, our emphasis has always been on providing consumers with quality ice cream with a vast variety that guarantees consumer satisfaction. The Company operates from Karachi, however its distribution network covers a vast area of Sindh and Baluchistan. Igloo's product portfolio is continuously spreading & promises to provide consumers with unmatched flavors & shapes. Out of a largely consumed range of Scrumptious products, the Supreme Ice Cream range is a market winner with its multitude of exceptional and unmatched flavors such as Strawberry Cheesecake, Cookies N Cream, and lots more mouth watering flavors. Igloo is providing ice cream to its valuable consumers through three different channels, which are tricycles, retail outlets & igloo parlors. These channels ensure efficient delivery & maximum fun & satisfaction to our consumers. The price range of the products is also very reasonable & easily affordable for the masses.