-Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures

-Staff training

-Answer quiries pertaining to parlor policies and services and resolve complaints

-Assign duties to workers/staff and schedule shifts

-Monitor the revenue activity of the parlor

-Greet and register guests

-Purchase supplies and arrange outside services, such as deliveries, laundry, repair and maintenance and trash collection

-Coordinate front office activities of facility and resolve problems

-Collect payments and record data pertaining to funds and expenditures

-Inspect facility of cleanliness and appearance

-Participate in financial activities such as setting of rates, establishment of budgets and allocation of funds to department

-Arrange telephone answering services, deliver mail and packages

-Prepare required paperwork pertaining to departmental functions

-Develop and implement policies and procedures for the operation of departments

-Perform marketing and public relations activities

-Meeting with clients to schedule and plan details of conventions, receptions and other functions

-Keep your administrative up to date. Assign employee shifts in advisnce, regularly check supplies and order them well in advance

-Have a clear procedure of unexpected employee no-shows, promptly review time sheets and promptly take care of payroll and bills

-Ensure that the store is clean when it open and close. Keep cones. ice cream, napkins, spoons and toppings well-stocked and neat. Make sure scoops are convenient and clean

-Promptly handle sales personnel and make sure the availability of employees during the sudden or out notice of employees and should have a backup plan in order to avoid problems associated in the daily operations

Skills

-communicate and understand the predominant language(s) of our guests
-Must have a sound knowledge of dining room and service procedures and functions
-Must have the sound knowledge of Windows based applications, Word, Excel, Power Point and Outlook Express
-Must have the knowledge of Point of Sale system

Job Details

Total Positions:
1 Post
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Department Head
Minimum Experience:
4 Years
Work Permit:
Pakistan
Require Travel:
Not Required
Apply Before:
Sep 07, 2014
Posting Date:
Aug 06, 2014

Pakistan Dairy Products Pvt. Ltd.

Fast Moving Consumer Goods (FMCG) · 51-100 employees - Karachi

Pakistan Dairy Products, Igloo Ice Cream, is the pioneer ice cream manufacturer in Pakistan & operating since 1974. As a nation wide premium ice cream manufacturer, our emphasis has always been on providing consumers with quality ice cream with a vast variety that guarantees consumer satisfaction. The Company operates from Karachi, however its distribution network covers a vast area of Sindh and Baluchistan. Igloo's product portfolio is continuously spreading & promises to provide consumers with unmatched flavors & shapes. Out of a largely consumed range of Scrumptious products, the Supreme Ice Cream range is a market winner with its multitude of exceptional and unmatched flavors such as Strawberry Cheesecake, Cookies N Cream, and lots more mouth watering flavors. Igloo is providing ice cream to its valuable consumers through three different channels, which are tricycles, retail outlets & igloo parlors. These channels ensure efficient delivery & maximum fun & satisfaction to our consumers. The price range of the products is also very reasonable & easily affordable for the masses.

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