Posted Aug 01, 2014 1 views
PCS International Pvt Ltd is currently looking for great individuals to join our team in Karachi office as Online Chat Associates.
Online Chat Associates are responsible for providing basic information via live chat with wireless customers. They take personal ownership until the completion of the case, requesting external support and/or escalating the case to a higher level technical support representative. There are also a variety of options and services available for you to help the customer upgrade to give them the best value for their needs.
WE'RE LOOKING FOR INDIVIDUALS WHO HAVE:
- Fresh graduates but good if you have some experience in customer service (i.e., retail, food service, or contact centre). Previous call center experience is an asset.
- High energy and a positive attitude
- Previous sales experience is an asset
- Commitment to providing customer service
- Excellent customer service and written communication skills
- The ability to multi task in a fast paced environment
- Flexibility for scheduling during operating hours (including weekends and holidays)
- The ability to navigate multiple applications in a windows environment
Skills
- Good English Writing
- Attention To Details
- Polite and Pro-active
Job Details
PCS International (Pvt) LTD
PCS International is a staple of smart and comprehensive computing solutions in the overall digital spectrum. Our range of expert services in the field of digital marketing, web application development, mobile development and social media application development sets us at the optimal requirement of our clients. We are a team of ever-growing expertise and people, and always exploring to bring more people on board with similar sense of expertise and motivation.
What is your Competitive Advantage?
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