ROZEE.PK - Pakistan's #1 Job Website
Print
 
 

Customer Services Representative

Fatima Group, Lahore
 
Job Details:
 
Industry: Agriculture/Fertilizer/Pesticide
Category: Customer Support
Total Position: 1
Job Type: Contract
Job Location: Lahore
Gender: Doesn't Matter
Minimum Education Bachelors
Career Level: Experienced (Non-Manager)
Required Experience: 1 Year - 5 Years
Apply By: Jun 15, 2012
Posted: Mar 15, 2012
   
   
 
Job Description:

Take Customer calls

Raise Query/Complaint tickets

Provide necessary information

Follow up on Queries/complaints

Closing complaints

Escalations to Departments

Customer call backs

Redemption of farmer loyalty points

Redemption of dealer loyalty points

 
Skills Required
Candidate must be proficient and resourceful enough to fill most customer requirements like:
 
Call center experience

Excellent computer skills

Capable of working under pressure
 
 
This document is printed from www.rozee.pk (Pakistan's #1 Job Website)