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Client Service Manager

MicroArts, Islamabad
 
Job Details:
 
Industry: Media/Communications
Category: Client Services & Customer Support
Total Position: 1
Job Type: Full Time/Permanent
Job Location: Islamabad
Gender: Doesn't Matter
Minimum Education Bachelors
Degree Title: Marketing Communication, Public Relations or Journalism
Career Level: Manager
Required Experience: 3 Years - 4 Years(in Media, PR or Advertising)
Apply By: May 9, 2012
Posted: Apr 9, 2012
   
   
 
Job Description:

We are looking for a highly motivated person who has the ability to motivate, develop and support team members. We require experience in a management role with proven leadership/supervisory skills.

Client Service Manager acts as a liaison between an organization and its customers. This person works to resolve problems and ensure that products/services are delivered timely and as expected. The Client Service Manager works to ensure client satisfaction as he/she is often the primary point of contact for a client or customer. Job tasks will include directing and controlling the processing and fulfillment of orders, fielding customer inquiries and resolving customer complaints. They may also streamline business operations, provide product training to customers, discuss technical aspects about a product and oversee marketing campaigns. The experience of handling PR activities of MNCs, NGOs etc or event management and strong media links will be preferred.

 
Skills Required
Candidate must be proficient and resourceful enough to fill most customer requirements like:
 
The successful candidate will need to have:
Customer relation/ service skills
Good time management and supervisory skills
Excellent communication (written and oral) skills
Ability to write media content
High standard of computer skills

If this is a position of interest please apply. Good Luck.
 
 
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