Job description:

ACM Gold is part of a financial services company providing an array of services and products to individual and institutional clients. The group has offices in Europe, the Middle East and Far East with associated offices around the globe.

We are delighted to announce that we are offering a position in our sales and client services department, please review the following responsibility for both:

Client Services:

• Deal directly with customers either by telephone,electronically or face to face
• Respond promptly to customer inquiries
• Handle and resolve customer complaints
• Help clients open demo and live accounts
• Obtain and evaluate all relevant information to handle inquiries and complaints
• Keep records of customer interactions and transactions

Sales:

• Meet annual sales targets
• Produce monthly sales reports
• Provide feedback from members and potential customers to enhance product
• Performance and service delivery
• Identify and make contact with potential customers
• Respond to sales requirements from existing and potential customers
• Maintain contact with existing and potential customers to promote sales and deliver detailed account plans
• Cold calling to arrange meetings with potential customers to prospect for new business