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Call Center Supervisor

Sanofi-Aventis Pakistan Ltd., Karachi
 
Job Details:
 
Industry: Pharmaceuticals/Clinical Research
Category: Client Services & Customer Support
Total Position: 1
Job Type: Contract ( rotating )
Job Location: Karachi
Gender: Doesn't Matter
Age: 30 - 35 Years
Minimum Education Bachelors
Career Level: Manager
Minimum Experience: 5 Years(1-2 year of relevant experience)
Salary Range: PKR. 20,000 to 30,000/month
Require Travel: Not Required
Apply By: Jul 21, 2012
Posted: Jun 29, 2012
   
   
 
Job Description:

We are looking for a Call Center Supervisor who would be responsible to:

  • Supervise 4 call center agents
  • Ensure smooth service delivery
  • Reporting call center progress to management
Required Skills:
  • Should have good communication & interpersonal skills
  • Strong negotiation skills
  • Team Leadership
  • Supervisory skills
 
Skills Required
Candidate must be proficient and resourceful enough to fill most customer requirements like:
 
 
 
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